LeicestershireLive Business Awards 2021

Reflex Vehicle Hire receives major award for customer service excellence

Judges at the LeicestershireLive Business Awards have named Reflex Vehicle Hire as the best business for customer service excellence

Reflex Vehicle Hire has been selected as the best in business for customer service at a major regional awards ceremony.

Sales Director Lisa Spong and Head of Sales Mark Williams picked up the Customer Service Excellence Award on behalf of the entire Reflex team during the LeicestershireLive Business Awards

The black tie annual event – postponed in 2020 because of the pandemic – celebrates the most influential and successful businesses in the county and identifies those that have gone above and beyond to support customers.

The judges spent weeks considering all the finalists before carefully and painstakingly selecting the best businesses to receive a trophy.

LeicestershireLive and Leicester Mercury editor Adam Moss said:

“Leicestershire has a history of success and at the heart of all those businesses is a spirit of creativity and innovation – and a desire to be the best. These awards reflect that. 

“As we come through the pandemic, I know the people running these businesses will play a vital part in finding many of the solutions to the problems the world is facing today. Congratulations to every one of our winners and to all the excellent finalists.”

After receiving the award, Lisa Spong said:

“Reflex Vehicle Hire has a culture of always putting the customer first and driving constant innovation to deliver the best service possible.

“This award is a great recognition for the hard work of the entire Reflex team, who have maintained the best customer service levels in the industry despite the disruption caused by the pandemic.” 

Reflex has provided a wealth of new initiatives to support customers over the past year, including the new Reflex Renewable Drive programme, a zero-emission vehicle test drive service for fleet operators that also provides vital feedback to manufacturers on plug-in cars and vans.

To discuss how Reflex can support your business with vehicle hire on flexible terms, backed by award winning service levels and industry-leading technology with Safety as Standard, contact one of our expert team members.


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