First-class service offering supporting specific fleet requirements
From the heart of its nationwide depot in Leicestershire, Reflex Vehicle Hire offers bespoke flexible vehicle hire packages to suit any business
Reflex operates from a central hub in the heart of England, linking to major road networks and just a few minutes from the busy M1.
Our quick access to motorways gives drivers an advantage when delivering and collecting vehicles, meaning a customer request can be actioned within a reasonable response time.
In conjunction with this, having one main Head Office keeps staff interaction personal with customers. We pride ourselves on our relationships with customers and having an office with familiar faces and voices allows us to keep the personal connection that we persistently work hard to deliver.
Bespoke vehicle specifications
Our partnerships with our trusted, long-standing suppliers means we can provide specialist vehicles and tailored requirements.
We produce ‘Ready to work’ vehicles for our clients to complete vital contracts including some who require specialist equipment on board. Our flexible plans mean that any vehicle ancillary can be tied in with your weekly rental cost, meaning no shedding out of large, one-off payments. This includes anything from signwriting to racking solutions. All your needs can be met in-house.
Time can be savoured by our mobile technicians, completing vehicle servicing and maintenance wherever you are, on the go.
Customers can Book a Service or Report a Defect using our quick to complete booking features on our website, which in turn notifies our in-house maintenance team who organise a date and time that works best for you or the driver.
This service can help save your business time as well as money, eradicating the downtime of sending your vehicles to a local garage, meaning disruption for your workers is kept to an absolute minimum.
Breakdown and recovery service
In addition to co-ordinating mobile technicians, our maintenance department handle customer breakdowns and recovery requests.
No matter the time or day, every call is answered by an advisor with a solution, ensuring customers are back on the road as quickly and as safe as possible.
Vehicle telematics as standard
Reflex are the UK’s first flexible rental company to offer tracking and dash-cams as a standard across its entire fleet.
This service combines the latest technology available under our Driive with Reflex umbrella.
With a vision to keep all staff, clients’ and road users safe (no matter if they drive a Reflex vehicle or not), our enhanced safety packages offer the highest duty of care standards without the hefty price point.
With a small weekly subscription payment, customers gain access to data insights including real-time incident footage and driver behaviour. All this useful information sits on a neat dashboard with a plethora of handy widgets and a full suite of fleet management reports at customers fingertips, taking away the headache of traditional fleet management ways.
Driver support services
The wellbeing of our staff and clients alike is a top priority. Our values and beliefs around duty of care help to innovate our ground-breaking, industry-leading technology that we implement with fleets to support their drivers.
The technology we offer ranges from vehicle daily walkround checks, fit to drive declarations, licencing checks to ensure compliance and legality and much more.
Paired with our tracking and dash-cameras, our products offer the highest level of cover for customer fleet vehicles and drivers, keeping them safe from harm.
Fleet management platform
Our Reflex Online Management System (ROMS) is the key to your fleet management. The platform hosts vehicle information allowing customers to have access to track vehicles.
The system shows customers on-hire vehicles and offers access to mileage reports, MOT and services that are due, as well as a range of reports to help make their fleet management simple and effective.
Our newly-launched website includes three new major features such as book a vehicle, book a service and report a defect.
Customers visiting the website to book a vehicle can specify to their exact fleet requirements within a short time frame, even down to adding any technology product or ancillary equipment.
The website is not short of informative and educative resources, case studies, articles and much more, complete with customer testimonials so visitors can see the difference Reflex make for its customers
The relationships with dealers means Reflex can get the latest vehicles with the most up-to-date technology to trial for our own fleet. This extends to our customers so they have the opportunity to trial alternative vehicles, especially electric vehicles, to select the appropriate vehicles for their fleet needs.